Terms & Conditions

Welcome to our online store! Ewa Sleziona.com and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.
The term 'Ewa Z. Sleziona', 'EwaSleziona.com' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.
Items purchased on ewasleziona.com are sold directly by Ewa Z. Sleziona, Passavägen 175, 434 99 Kungsbacka,Sweden.

Privacy

Please review our Privacy Policy, which also governs your visit to our website, to understand our practices.

Ordering/Contract

To place an order you must be 18 years of age or over. You may place your order by adding the product to the cart and proceeding to the secure checkout. We will confirm your order via email, once your payment has been received by us. The confirmation of your order does not mean that we have accepted your order, and we reserve a right to decline your order after you have received our confirmation.
Our acceptance of an order takes place when we despatch the order and the shipping confirmation is sent to you via email. Only when we have accepted your order is a legally binding contract created between us (except an order cancelled by you: see section Cancellation). The language of the contract is English.

Guest login/Customer Account

New customers who do not have an active customer account can purchase our jewellery using Guest Login. Customer Accounts for new customers will be created at the end of the checkout process.  You do not need to have an account to shop on our website.

Prices & payments

The prices payable for products that you ordered are as set out in our website. All prices are quoted in EURO inclusive of VAT. Please note, if you purchase from outside the EURO Area, factors such as currency fluctuations and credit card charges may make a difference to the amount billed on your credit card.
The prices are subject to change. We reserves the right to change prices without notice and to correct pricing errors.
We accept all major credit cards through the secure payment service of Shopify Payments and PayPal payments.

Taxes & Duties

If you order from outside the EU you are responsible for payment of any local duties or taxes which may be payable on entry of your order into the relevant country.

Delivery

Our delivery charges are set out in our website. Please note that we may not be able to deliver to some locations.
We will deliver your ordered goods to the address you give us for delivery at the time you make your order. It is your responsibility to ensure that the delivery address you give is correct and accurate.
We do not ship to P.O.Boxes adresses.
You will become the owner of the ordered goods when they have been dispatched to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or damage.

Cancellations by you/Returns

Your happiness is our priority. If you are not satisfied with your order, you may cancel the contract and return goods you ordered within 14 calendar days after you have received them.
To cancel your contract, you must notify us by email at ewa@ewasleziona.com
Please visit our Returns Section for more details.

Damaged products

If you received your ordered product in imperfect condition or was damaged in shipping, please immediately contact us by email: ewa@ewasleziona.com
Please visit our Returns Section for more details.

Cancellation by us

We reserve the right to cancel the contract between you and us if :
  •     we do not have sufficient stock to deliver the goods you have ordered,
  •     one or more of the ordered products by you has been listed at an incorrect price,
  •     your adress information is incorrect or we do not deliver to your location (area),
  •     your payment information is unverifiable or incorrect,
  •     your order has been placed for fraudulent purposes.
If we cannot accept your order, we will notify and contact you by email. Your payment made to us will be refunded as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.

Liability

If the goods we deliver to you are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall not be liable to you unless you notify us by e-mail of the problem within 7 working days of the delivery of the goods in question. Please visit the section Shipping & delivery for more information.
If you do not receive goods ordered by you within 7 working days (European Customers) or 14 working days (International Customers) of the date on which your ordered goods have been dispatched, we shall not be liable for your order unless you notify us by email of the problem within 14 days (European Customers) or 21 days (International Customers) of the date on which your ordered goods have been dispatched. Please visit the section Shipping & Delivery for more information.
We are not responsible for any delays once the goods have left us and are in possession of the Swedish Mail or courier.
The Customers are responsible for all the appropriate Import, Customs Duties and other Taxes.
Some of national laws may prohibit the importation or exportation of certain of our goods. It is your resposibility to verify this information. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
We will not be liable for your improper use of our goods.
We are only liable for damages when such damages result from our breach of contractual obligations towards you, or in the event our liability follows from applicable statutory law.
All limitations mentioned above will not apply in the event you suffer damages resulting from our gross negligence or wilful misconduct.

Beyond our control

Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Copyrights

The entire content included on our wbsite, including but not limited to text, design, images, graphics, logos or code are the property of Ewa Z. Sleziona and our suppliers as a collective work and is protected by law of Sweden and international copyright law.  (The collective work includes works that are licensed to Ewa Z. Sleziona). The contents of our website may only be copied for your own private use. Any other use, including but not limited to the reproduction, distribution, display, republication, modification or transmission of the content of our website is strictly prohibited, unless authorized by Ewa Z. Sleziona.

Our rights

We may change the Terms and Conditions from time to time by updating this page. It is your responsibility to check regularly this page to ensure that you are happy with any changes.

General

If the courts decide that any part or wording in these terms of sale is illegal, invalid or unenforceable then that part or wording shall be deleted from the agreement and rest of the terms of sale shall remain in force. Without limiting your rights as a consumer under the laws of your country, these terms and conditions as well as all disputes or claims arising hereof and of using or shopping on our website shall be governed by the Swedish Law.
THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR STATUTORY RIGHTS.

EwaSleziona.com is VAT registered

Any questions? Please contact us!

We are always happy to help you and welcome any questions, comments and concerns. Please contact us: ewa@ewasleziona.com Or call us: +46 709 999 514